Support Form - Contact our Support Team

We want to get you back to testing as quickly as possible! When dealing with connection issues, ESCs or motors not working, sensor issues, etc., please include pictures or videos. Indicate how you can replicate the problem step by steps. We have troubleshooting and support articles here:

• General Knowledge
• Series 1520/1580/1585
• Series 1780
• Software (GUI)
• Testing

You will normally receive a reply in one business day. We are closed on Canadian holidays.

For repairs and warranties, we need your invoice number and order date. We cannot proceed without that information.

First Name
Last Name
Email
Subject
Invoice Number (required for repairs and warranty support).
Order date
CCs
Product or Type	Software (Series 1XXX) Software (Flight Stand) Flight Stand 15/50 Flight Stand 150 1520 Thrust Stand 1580 Test Stand 1585 Test Stand 1580 Test Stand Education Kit 1780 Test Stand - 25 kgf - 100 A - Single Motor 1780 Test Stand - 25 kgf - 100 A - Coaxial 1780 Test Stand - 40 kgf - 150 A - Single Motor 1780 Test Stand - 40 kgf - 150 A - Coaxial 1780 Test Stand - 75 kgf - 500 A - Single Motor 1780 Test Stand - 75 kgf - 500 A - Coaxial Accessories Other - Non Technical Issues
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